Privacy Policy
3DAILY, operated by My3DSelfie, Inc., operates this website, store, platform, and related services at 3daily.ai. In this Privacy Policy, the terms we, us, and our refer to 3DAILY and/or My3DSelfie, Inc.
We provide a platform and related services that may include instant AI-generated digital outputs, production-ready digital custom products, custom physical products, account features, support services, and other tools or services we make available from time to time (collectively, the Services).
Our store and certain parts of our Services are powered by Shopify, which helps us provide ecommerce and related functionality. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, purchase from, or otherwise interact with our Services.
If there is a conflict between this Privacy Policy and our Terms of Service with respect to the collection, use, or disclosure of personal information, this Privacy Policy will control.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1Personal Information We Collect
When we use the term personal information, we mean information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably be linked to you.
Depending on how you interact with us, we may collect the following categories of personal information:
A. Contact and Identity Information
B. Account Information
C. Order and Transaction Information
- Products or services viewed, added to cart, purchased, cancelled, or requested
- Order history & Payment status
- Shipping details
- Refund, replacement, cancellation, and support history
D. Payment Information
Payments are processed by Shopify and third-party payment providers. We may receive limited payment-related information such as:
We do not store full payment card details on our own systems.
E. User Content and Custom Project Information
Because 3daily.ai offers digital, custom, and AI-assisted products and services, we may collect personal information contained in materials you submit to us, including:
Photographs and likeness references are processed solely for the purpose of creating, refining, and delivering the digital or physical product you have ordered.
By uploading such materials, you confirm that you have the right and any required consents from any individuals depicted to provide those materials to us.
F. Communications
G. Device, Network, & H. Usage
We also collect Usage Information such as: Pages viewed, Products viewed, Clicks, Session behavior, Cart activity, Browsing behavior on our Services, and Interactions with marketing emails or site features.
2Sources of Personal Information
We may collect personal information from the following sources:
A. Directly from You
For example, when you:
- Create an account
- Place an order
- Upload files or prompts
- Contact support
- Subscribe to emails or updates
- Fill out forms
- Submit reviews or feedback
B. Automatically Through the Services
We and our service providers may collect information automatically through cookies, pixels, SDKs, log files, and similar technologies when you use the Services.
C. From Service Providers and Infrastructure Partners
We may receive information from vendors and service providers who help us operate the business, such as ecommerce, payment, analytics, hosting, communications, support, production, shipping, fulfillment, and AI generation providers.
D. From Third Parties and Partners
We may receive information from advertising partners, analytics providers, fraud prevention providers, and other business partners where permitted by law.
3How We Use Your Personal Information
We may use your personal information for the following purposes:
A. To Provide and Operate the Services
We use your information to:
- Create and manage your account
- Process orders and payments
- Provide digital products and custom services
- Deliver physical products where applicable
- Provide downloads, access, or order-related functionality
- Communicate with you about your orders and account
- Provide customer support
B. To Process Instant Digital Platform Outputs
If you use the platform to generate instant digital outputs, we may use your uploaded materials, prompts, and related order or account information to generate, display, deliver, and support those instant outputs through our platform systems.
Instant digital outputs generated directly through the platform are generally processed through our platform workflow and are not sent to our artist network solely for the purpose of generating those instant outputs.
C. To Process Production-Ready Digital Custom Products
If you order a production-ready digital custom product, we may use your uploaded images, files, prompts, references, and related order information to generate, review, refine, edit, and deliver the requested product. This may include:
Production-ready digital custom products may involve sharing relevant customer-submitted files and related information with artists, contractors, or members of our artist network to the extent necessary to create, refine, review, or complete the ordered product.
D. To Process Custom Physical Products
If you order a custom physical product, we may use your uploaded materials, digital assets, design references, and order information to prepare, manufacture, print, package, and deliver the product. This may include sharing relevant files and order information with:
E. To Improve and Personalize the Services
We may use information to: Understand how users interact with the Services, Improve usability and customer experience, Develop new features, Improve support workflows, Personalize aspects of the Services, and Improve platform performance and reliability.
As a paid platform, we do not use your uploaded photographs, prompts, or generated outputs to train our own AI models without your explicit consent.
Where we engage third-party AI service providers to deliver portions of the Services, we engage those providers under commercial API agreements that, by default, do not permit those providers to use your inputs or outputs to train their AI models. Please see Section 4.G for more information.
F. For Marketing and Advertising
We may use your personal information to: Send promotional emails or updates, Show relevant ads or remarketing content, Measure ad performance, and Understand customer interests and usage patterns.
Depending on where you live, you may have rights to opt out of certain advertising-related processing.
G. For Security and Fraud Prevention
We may use information to: Verify accounts and transactions, Detect fraud, abuse, unauthorized activity, or security incidents, and Protect our users, business, platform, and Services.
H. To Comply with Law & Enforce Rights
We may use personal information to: Comply with legal obligations, Respond to lawful requests, Resolve disputes, Enforce our Terms, policies, and contractual rights, and Investigate misuse, fraud, or unlawful activity.
4How We Disclose Personal Information
We may disclose personal information in the following circumstances:
A. With Shopify and Service Providers
We may disclose information to Shopify and to other vendors or service providers that help us operate the business, including providers of:
B. With Artists, Contractors, and Production Partners
Where necessary to provide certain Services, we may disclose relevant personal information and customer-submitted materials with trusted third parties involved in fulfilling your order. This may include:
- Employees and internal team members
- Contracted artists
- Members of our artist network
- Production vendors
- 3D printing partners
- Manufacturing partners
- Fulfillment providers
- Logistics and shipping providers
This type of sharing is relevant primarily for production-ready digital custom products and custom physical products. Instant digital outputs generated directly through the platform are generally not shared with our artist network solely for the purpose of generating those instant outputs.
C. With Business & Marketing Partners
We may disclose information to advertising, analytics, and marketing partners for campaign management, audience measurement, remarketing, and related purposes, subject to applicable law and your rights.
D. With Affiliates & Corporate Group
We may disclose information within affiliated companies or within our corporate group where reasonably necessary to operate the business.
E. Legal & Business Transactions
We may disclose personal information: To comply with legal process or obligations, protect rights, safety, and property, or in connection with an acquisition, merger, financing, reorganization, bankruptcy, or sale of assets.
F. At Your Direction
We may disclose information when you ask us to do so, direct us to do so, or otherwise consent to the disclosure.
G. With AI and Machine Learning Service Providers
To deliver certain features of the Services, including instant AI-generated outputs and certain production workflows, we engage third-party AI service providers, including providers of: AI image generation and editing, AI video generation, Machine learning model inference, Cloud-based generation infrastructure, and Data processing and labelling services that support AI workflows.
When you use AI-assisted features of the Services, we may transmit your uploaded materials, prompts, reference images, and related processing information to these providers solely to generate the requested output.
We engage these providers under commercial API agreements that govern how customer information may be processed, retained, and used.
Where reasonably available, we select providers and configurations that do not, by default, use customer inputs or outputs to train their AI models, although you should be aware that some providers may retain inputs and outputs for limited periods to support security, abuse prevention, or service operation.
If you would like more information about the categories of AI service providers we use, please contact us using the details in Section 17.
5. Relationship with Shopify
Our Services are powered in part by Shopify. Information you submit through our storefront may be processed by Shopify to help provide and improve ecommerce-related services.
Shopify may also process personal information under its own privacy terms for certain platform, checkout, analytics, advertising, or enhanced merchant features. You should review Shopify's applicable privacy information for more details.
6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, SDKs, and similar technologies to: Keep the Services functioning properly, Maintain carts and sessions, Remember preferences, Understand website usage, Improve performance, Support analytics, Personalize content, and Support advertising and remarketing.
Depending on where you are located, you may see a cookie banner or similar controls and may be able to manage certain preferences.
7. Third-Party Websites and Links
The Services may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy, security, or content of third-party services that we do not control.
You should review their policies separately before providing personal information to them.
8. Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
We do not knowingly permit children under the age of thirteen (13) to use the Services, and additional age-based restrictions may apply depending on your jurisdiction (for example, sixteen (16) in the European Economic Area without verifiable parental consent, and eighteen (18) in India under applicable law).
If you believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.
9. Sensitive Personal Information
We do not aim to collect sensitive personal information (such as information relating to racial or ethnic origin, political opinions, religious beliefs, health, biometric data used for unique identification, precise geolocation, or other categories defined as sensitive under applicable law), and we ask that you do not provide us with such information.
Because our Services involve the creation of personalized 3D models, figurines, animations, and digital outputs, you may voluntarily upload photographs that include your face, the face of a person you are authorized to represent, or other likeness references.
These materials are processed solely for the limited purpose of creating, refining, reviewing, and delivering the digital or physical product you have ordered.
By uploading any photograph or likeness reference, you confirm that:
- You have the right and any necessary consents from depicted individuals to provide such materials to us;
- You authorize us, our service providers, our artist network, and our production partners to process those materials as needed to fulfill your order; and
- You will not upload photographs or likeness references that depict minors except where you are the parent or legal guardian of that minor.
10. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
You are also responsible for protecting your own account credentials and devices.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: Maintain your account, Provide the Services, Complete transactions, Keep business, tax, and legal records, Resolve disputes, Enforce our agreements, and Comply with legal obligations. Retention periods may vary depending on the type of information and the reason we hold it.
Specific retention guidance for uploaded materials and AI-generated outputs.
Uploaded photographs, prompts, reference materials, and AI-generated outputs are typically retained for up to ninety (90) days following completion of the related order, in order to support quality review, delivery confirmation, support requests, refunds, replacements, and similar order-related functions.
Where you choose to save outputs to your account library, those materials will be retained for as long as your account remains active or until you choose to delete them. Longer retention may apply where required by law or to defend legal claims.
12. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to: Access or know what personal information we hold about you, Request correction of inaccurate information, Request deletion of certain information, Request portability of certain information, Opt out of certain targeted advertising or similar processing, Withdraw consent where processing is based on consent, and Manage marketing communications.
You may opt out of promotional emails by using the unsubscribe link in those emails. Even if you opt out of marketing communications, we may still send you non-promotional messages relating to your orders, account, support requests, or legal notices.
If you want to exercise privacy rights, please contact us using the details in Section 17. We may need to verify your identity before processing certain requests. We will respond to verified requests within thirty (30) days, or such other period as required by applicable law.
13. International Transfers
We may store, process, and transfer personal information in countries other than your own, including jurisdictions where we, Shopify, our service providers, or our AI service providers operate. These jurisdictions may have data protection laws that differ from those of your country.
Where required by applicable law, we will use recognized transfer mechanisms (such as Standard Contractual Clauses, equivalent safeguards, or other lawful transfer tools) to help protect your personal information when it is transferred internationally.
14Region-Specific Privacy Disclosures
The following sections provide additional information for individuals in particular regions. To the extent there is any conflict between these region-specific sections and the rest of this Privacy Policy, the region-specific section will control for individuals in that region.
A. For Residents of the European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area, United Kingdom, or Switzerland, the following additional disclosures apply.
Controller. Unless otherwise indicated, My3DSelfie, Inc. is the controller of personal information collected through the Services.
Lawful bases for processing. We process your personal information on one or more of the following lawful bases under the General Data Protection Regulation (GDPR) and the UK GDPR:
- Performance of a contract: to provide the Services you have requested, process your orders, deliver products, and provide customer support.
- Legitimate interests: to operate, secure, and improve the Services, prevent fraud and abuse, and conduct business analytics, where those interests are not overridden by your rights and interests.
- Consent: for marketing communications, certain cookies, and other purposes where consent is required. You may withdraw consent at any time.
- Legal obligation: to comply with applicable law, including tax, accounting, and consumer protection requirements.
Your rights. You have the right to access, rectify, erase, restrict, or object to processing of your personal information; to data portability; and, where processing is based on consent, to withdraw consent. You may also have the right to lodge a complaint with your local data protection authority.
International transfers. Where we transfer your personal information outside the European Economic Area, United Kingdom, or Switzerland, we use Standard Contractual Clauses or other lawful transfer mechanisms recognized under applicable law.
B. For Residents of the United States (including California)
If you are located in the United States, including California, the following additional disclosures apply.
Categories of personal information collected and disclosed. Within the previous twelve (12) months, we have collected the categories of personal information described in Section 1, and have disclosed those categories to the recipients described in Section 4 for the business purposes described in Section 3.
Sale or sharing of personal information. We do not sell personal information for monetary consideration. Some of our advertising and analytics activities, such as remarketing through cookies and pixels, may be considered a "sale" or "share" under certain U.S. state privacy laws (including the California Consumer Privacy Act, as amended by the California Privacy Rights Act). California residents may exercise their right to opt out by following the "Do Not Sell or Share My Personal Information" link, where available, or by contacting us using the details in Section 17.
Sensitive personal information. As described in Section 9, we do not aim to collect sensitive personal information. Photographs and likeness references that you voluntarily provide are processed only as needed to fulfill your order. We do not use sensitive personal information for purposes that would require offering a separate right to limit under California law.
Your rights under U.S. state privacy laws. Depending on your state, you may have the right to: Know what personal information we have collected about you, Access a copy of your personal information, Correct inaccurate personal information, Delete personal information, Opt out of sale or sharing of personal information for cross-context behavioral advertising, Limit use and disclosure of sensitive personal information (where applicable), and Not be discriminated against for exercising your rights.
To exercise these rights, please contact us using the details in Section 17. We will not discriminate against you for exercising your privacy rights.
C. For Residents of India
If you are located in India, the following additional disclosures apply under the Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules, as in force from time to time.
Data Fiduciary. My3DSelfie, Inc. acts as the Data Fiduciary in relation to personal data collected from individuals in India through the Services.
Purposes of processing. We process your personal data for the lawful purposes described in this Privacy Policy, including to deliver the Services you have requested, process and fulfill your orders, provide customer support, comply with applicable law, and operate our business.
Your rights. Subject to applicable law, you have the right to: Obtain a summary of personal data being processed about you, Request correction, completion, updating, or erasure of your personal data, Nominate another individual to exercise rights in the event of your death or incapacity, Withdraw consent where processing is based on consent, and Make a grievance regarding our handling of your personal data.
Grievance Officer. You may direct grievances or questions concerning our processing of your personal data to our Grievance Officer: Grievance Officer: Privacy Team, 3DAILY, Email: support@3daily.ai (please include "Grievance Officer – Privacy" in the subject line). We will acknowledge and respond to grievances within the timelines required by applicable law.
Cross-border transfers. Personal data of individuals in India may be transferred to and processed in countries outside India in accordance with applicable law. We use appropriate safeguards for such transfers.
15. Complaints
If you have questions, concerns, or complaints about how we handle your personal information, please contact us first using the details in Section 17. Depending on where you live, you may also have the right to complain to a data protection authority or regulator, including (without limitation) your local supervisory authority in the European Economic Area, the Information Commissioner's Office in the United Kingdom, the Data Protection Board in India, or the relevant state Attorney General or privacy agency in the United States.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. When we do, we will post the updated version on this page and revise the "Last updated" date.
17. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:
Company
Trade name: 3DAILY
Operated by: My3DSelfie, Inc.
Address
651 N Broad St, Suite 206
Middletown, DE 19709, United States
For grievance redressal or privacy-related concerns, please write to support@3daily.ai with the subject line "Grievance Officer – Privacy."